Case management, rebuilt for investigators

Your best investigator solved this last year.Stingray makes sure the next one starts there.

Fraud teams keep re-solving the same patterns because the answer lives in a spreadsheet tab, a Slack thread, or someone's head. Stingray keeps it where the next analyst can find it.

Book a 15-minute demoTry the live demo
In early access. Limited spots.
    Fraud Cases
    Create Case
    stingray
    01

    Live demo

    Unlock Beta Access

    Drop your info and jump straight into a live walkthrough of Stingray. No waiting, no scheduling.

    Runs entirely in your browser. Nothing is saved to a server.Clearing your browser's cache or site data resets it.In early access. Limited spots.

    We use what you enter to set you up and follow up about Stingray. See privacy.

    The problem

    Every fraud team has a pattern they've solved three times and written down zero times.

    Where it lives today: Google SheetsNotionSlack threadsSomeone's memory

    It walks out the door

    When an investigator moves on, what they figured out goes with them. The next ring that looks familiar gets worked from scratch.

    New analysts start cold

    Months of learning patterns the team already knows, because there's nowhere to read them.

    No trail to point to

    When compliance asks how you handled a case, the answer is somewhere in chat history and an old sheet.

    How it works

    Solve it once. Then it's the team's.

    01 · CAPTURE

    Work the case

    Notes, evidence links and decisions go in as you investigate, with the context that makes them useful later.

    02 · CONNECT

    See the pattern

    Link related cases and tag the pattern. Individual cases roll up into rings and vectors you can actually see.

    03 · REUSE

    Start ahead

    When something familiar lands, search what the team already worked. The next analyst starts where the last one finished.

    Stingray case management view
    Case managementInvestigate, document and resolve fraud cases.
    Stingray fraud analytics view
    Fraud analyticsSurface patterns and build what your team knows.

    Case documentation with context

    Every note, link and decision in one place. No more “what did we decide about this merchant?”

    Linked cases and patterns

    Link related cases, tag patterns, and search everything your team has worked.

    Audit trail built in

    Every action timestamped and attributed, ready for chargebacks, disputes and compliance reviews.

    Fits next to your tools

    Your detection tools flag the order. Stingray keeps the human judgment about what happened next.

    Works alongside SiftSignifydyour existing detection tools
    Fraud Intel Feed

    What fraud teams are talking about

    Curated from industry reports and research, so you know what's moving in e-commerce fraud.

    Signal · curated periodically5 sources
    • NEWSMastercard is reviving its Global Merchant Audit Program on April 1, 2027, and the new High Dispute Merchant category can apply with as few as five cleared transactions, down from 100Chargeback Nerd
    • NEWSStarting October 24, Visa's Compelling Evidence 3.0 lets transactions at multiple merchants count as evidence against card-not-present fraud disputesChargeflow
    • RESEARCHMany banks can't define or measure synthetic identity fraud, so bust-out losses often get written off as bad debt instead of reported as fraudJavelin
    • REPORTNeobanks raised fraud-prevention spending 357%, yet average fraud losses still climbed more than 250%, with manipulated-customer scams now 22.4% of fraud dollarsPYMNTS
    • NEWSPig butchering runs like a supply chain, and victims who report to their bank are twice as likely to get all their money back as those who go to policePYMNTS
    Curated by Stingray · last synced Oct 11, 2026
    See the full feed on Stingray Watch →
    Built by practitioners

    Made by people who've worked the cases.

    9+years in fraud prevention
    20+fraud professionals interviewed while building it
    Nowin early access, with limited spots

    Shaped by real work in chargebacks, account takeover, card testing, ACH fraud, promo abuse and marketplace fraud.

    See it on a real case

    Fifteen minutes, one case, start to finish.

    I'll walk you through how a case gets worked, linked and found again. Or open the live demo and look around yourself. It runs in your browser and nothing is saved.

    Book a demoUnlock the live demo
    Free download

    Steal our chargebacks SOP

    The playbook we'd hand a new analyst on day one. Take it, change it, make it yours.

    Get the SOP →
    © 2026 Stingray Fraud Intelligence · Built for fraud teams by people who've done the job.Stingray Watch · Chargebacks SOP
    privacy

    We keep this short because there isn't much to it.

    what we measure. We use Google Analytics, and PostHog on stingrayfraud.com, to see which pages get read, what gets clicked and where visitors come from. We use Leadfeeder and LinkedIn's Insight Tag to see which companies visit and to show our posts to people who've stopped by. These tools set cookies and recognize browsers anonymously. What we see is company-level or anonymous, never your name.

    what you give us. If you fill out a form (like the one on Steal This SOP, or a demo request), we get what you type: your name, email and anything you tell us. We use it to reply, and to send the occasional email if you ticked the box saying that's fine. It lives in our CRM (Zoho). We don't sell it, rent it or hand it to anyone else.

    what stays with you. Stingray Watch remembers your watchlist and when you last visited, in your own browser. We never see it, and clearing your browser data wipes it.

    what you can ask for. Email [email protected] to see what we have on you, fix it or delete it. A person reads that inbox, so it won't sit in a queue.

    blocking all of it. Ad blockers and privacy browsers stop every tool above. The sites work the same either way.

    Last updated October 14, 2026.

    Stingray support Check out the new live demo! 🌊🫧